Call of Duty Crashing PS4: Why is Call of Duty Causing PS4 to Freeze or Shutdown and How to Fix Crashes photo 4

Troubleshooting Common Issues with Call of Duty Crashing on PS4

If you’ve been enjoying the latest Call of Duty release but have run into frustrating crashes on your PS4, you’re not alone. From my own experience and from talking with gamers online, crashes seem to be a recurring problem that many PS4 owners deal with when playing this popular franchise. In this article, I’ll go through the most common causes of Call of Duty crashing and provide solutions to help get your game up and running smoothly again.

Out of Date System Software

One of the biggest culprits is simply having an out-of-date PS4 system software. Game developers are constantly releasing updates and patches to fix bugs and improve stability. So if your PS4 isn’t running the latest version, it may not be compatible with the current version of Call of Duty. To check for updates, go to Settings > System Software Update and install any available updates. Keeping your system software and games updated is key to avoiding crashes.

Corrupted Game Files

  1. Delete the game application from your PS4 and reinstall it from the disk or digital library.
  2. Rebuild the PS4 database from Safe Mode. Hold the power button until you hear two beeps to restart in Safe Mode, then choose “Rebuild Database.” This can fix issues caused by corrupted data.

Reinstalling the game is often enough to replace corrupted files causing crashes. And rebuilding the database tidies things up in the back-end. Together, these steps have solved crashing for many people.

Overheating Console

All that intense first-person action can put strain on your PS4’s hardware. Over time, dust can accumulate inside and impede airflow. If your console isn’t staying cool, it may prematurely shut down Call of Duty to avoid damage. The solution? Open up the PS4, use compressed air to blow out dust, and clean heating vents. You’d be surprised how much gunk builds up in there!

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You can also improve ventilation by placing the PS4 in an open area away from other items, and making sure fan intakes aren’t blocked. Regular cleaning every few months is important to prevent overheating issues down the road.

Too Many Background Apps

Modern games like Call of Duty are very processor and memory intensive. So if you have dozens of applications running simultaneously in the background, it can overload your system. Make sure to close out of any unneeded apps before starting your game. This frees up resources for a smoother experience.

You can also go into Settings > System and limit applications running in the background if crashes persist. Fewer background processes means more power devoted solely to your game.

VR Headset Plugged In

Strangely enough, I’ve heard from some folks that crashes stopped once they unplugged their PlayStation VR headset, even if not using VR. The additional processing for the headset may cause glitches. So if you regularly have your PSVR attached, give disconnecting it a try and see if Call of Duty runs better.

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Rebuilding Database from Safe Mode

As mentioned above, rebuilding the PS4 database from Safe Mode can fix issues with corrupted data which lead to instability. If crashes occur frequently and other troubleshooting doesn’t work, it may be time to perform a full database rebuild. Hold the power button until you hear two beeps at startup to boot into Safe Mode, then choose “Rebuild Database” from the menu.

Contacting Support

If crashes persist after trying all of the above, it’s time to get in touch with official support. Provide detailed information like your console model, game edition, crash symptoms, and steps taken. They may have additional solutions or be able to replace faulty hardware if needed. You can usually find support contact info online or in the game’s menu under Settings.

Hopefully going through these potential fixes will help point you in the right direction to resolve Call of Duty crashing woes. It can be incredibly frustrating to experience repeated crashes, but with some troubleshooting most issues can be solved. Let me know if any of these tips help or if you have other questions!

Troubleshooting Common Reasons Why Call of Duty Crashes on PS4

Issue Explanation Potential Fix
Overheating Prolonged gaming sessions can cause the PS4 to overheat, leading to crashes. Give the console adequate ventilation and take breaks to let it cool down.
Corrupted Game Files Damaged or missing game files are a common cause of crashing. Reinstall the game or restore the game licences from the settings menu.
Outdated System Software New PS4 updates include stability fixes that resolve crashing issues. Check for and install any available system software updates.
Low Storage Space The game needs sufficient free space on the hard drive to run smoothly. Delete unneeded games and content to free up storage space.
Network Connectivity Online connectivity issues can interfere with multiplayer gameplay. Test your network setup and connection speed for issues.

FAQ

  1. Why does Call of Duty keep crashing my PS4?

    There are a number of potential reasons why Call of Duty may repeatedly crash your PlayStation 4. Sometimes games have bugs or issues that can cause instability. It could also be something wrong with your copy of the game, your PlayStation system software, or even overheating issues.

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  2. What should I do if my game crashes?

    If your game crashes, first try restarting your PlayStation 4 completely by holding the power button until it shuts off. Then boot it back up and see if the problem continues. You may also want to rebuild your PS4’s database from Safe Mode, which can possibly fix corrupted data. Updating your game to the latest version is also a good idea to address any known bugs.

  3. Could it be an overheating issue?

    It’s possible that overheating could cause crashes, yes. Dust buildup inside the PS4 can impair cooling. Make sure to clean out any debris regularly using compressed air. Good ventilation and not enclosing the console also help prevent overheating. Monitor temperatures when playing – unusually high could suggest a cooling problem. Improving airflow may solve constant crashing from an overheated system.

  4. What about my internet connection?

    A unreliable internet connection could maybe cause crashes, too. High ping or packet loss would interfere with online play. Check for any issues by doing a connection test on the PS4. Resetting your router may help stabilize things as well. You might also want to play in offline or single-player mode to rule out any network problems compounding game stability issues.

  5. Should I rebuild the database again?

    It can’t hurt to try rebuilding the database another time or two if crashes keep happening. This helps clear up any potential file corruptions. Go into Safe Mode, choose “Rebuild Database,” and let the console run through the process entirely. It may address problems that the initial database rebuild overlooked or fix issues that have since developed. It’s a non-invasive troubleshooting step worth repeating periodically.

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  6. When should I consider reinstalling the game?

    As a last resort if crashes persist following other troubleshooting, you may need to fully delete and reinstall the game files. This ensures you start fresh without any corrupted data. Make sure to backup your saved games files first! A reinstall is best if crashes occur in multiple games or system software updates don’t address the instability. It may resolve hard-to-diagnose issues resulting from corrupted install files. Just be prepared to redownload the whole game again if you go this route.

Having weird crashes in a game as big as Call of Duty can get super annoying. Hopefully some of these tips help identify and fix the problems you’re experiencing. If crashes persist badly after trying everything, you may need to contact technical support. But with some trial and error troubleshooting you can maybe resolve it yourself. Let me know if anything works for you!